four questions, in this order
How This Travel Agency Works
How this travel agency works is four questions asked in a fixed order. The third one is the awkward one and it is the reason the rest of it goes smoothly.
Question one: where, and when
The easy one, and the one everybody volunteers. A country or a region, and a month or two months. Nothing binding, and no dates are held by answering it.
Question two: how many of you, and how old
Also easy, also volunteered, and it matters more than people expect. Rooms that hold four are not rooms that hold two with a folding bed in them, and half the operators here enforce a lower age limit that nobody mentions until month three.
Question three: how much of the day do you want decided
This is the one nobody has ever been asked, and it decides more than the other three together.
- If the answer is nothingYou are buying a room and a way of getting about, and every hour after that is yours to fill or waste. The lowest figure of the four shapes and the most work
- If it is one thing a daySomebody books the item that has to be booked, at the hour it has to happen, and leaves the rest alone. The most popular answer here by a wide margin
- If it is a program with gapsA guide holds the route and the mornings, and the afternoons are loose. Costs more and removes the planning
- If it is every hourSomebody else keeps a timetable, usually because permits, ice or the law of the country leave no alternative. Four of the five trips in that band could not be run any other way
Answer it honestly rather than aspirationally. People who say they want blank weeks and then feel adrift on day two are the commonest unhappy booking in this trade, and the second commonest is somebody on an escorted trip who wanted one afternoon to themselves and never got one.
Question four: roughly what were you thinking of spending
Nobody is grading you. What it settles is the standard of room we go and ask about, and that one variable explains most of the gap between two quotes for the same country in the same week.
What happens after the four
- The askingYour trip goes to operators as your trip, at your pace, with your dates. Two to four working days, and that clock belongs to them
- The proposalIn writing: the operating company named, the dates exact, the hours of the day counted, the whole figure per person, and their cancellation rules attached rather than summarised
- Your decisionNo obligation arises whichever way it goes, and no telephone call follows it
- The bookingOn the operator's system, in the operator's name, and that is the name your bank shows
- Until you flyAmendments, questions and the reconfirmation everybody forgets
What each of those costs you
Nothing at any stage, including the versions that end with you staying home. Not the conversation, not the research, not the booking, and not the fourth rebuild after your dates move twice.
The money arrives from the other side: part of what the operator already makes, released once the trip is behind you. Which has a consequence worth stating. An expensive room earns this company exactly what a plain one earns, so nobody here has a reason to steer you upward.
Four things that cannot be done
- Hold a price still
- That power belongs to whoever quoted it, for whatever period they feel like granting
- Beat a figure you found
- Nothing here is benchmarked against anybody else. If what you found is the identical trip on identical dates, book it
- Shift a permit date
- On three of these seventeen the permit is the trip, and nobody alive can move its date
- Advise on paperwork, policies or health
- Not one of those three lives here. All three sit on the page of short answers